Returns – Conditions – Consequences
The Purchaser benefit from a 7 day-cooling of period starting the delivery of its order, after that any return must be a formal agreement between the Seller and the Purchaser.
Any goods returned without such agreement shall be at the expense of the Purchaser and would not lead to the establishment of a credit note. In all cases, the shipping and return costs and their risks are always at the expense of the Purchaser.
If the Purchaser decides to exercise his right of withdrawal, the Seller will refund the sums of the ordered equipment within thirty days from its reception in his premises if the product is returned in its original condition.
The refund will be made by check, bank transfer or PayPal.
This refund will also be a credit note.
After a seven days period any return accepted by the Seller will result in the issuance of a credit note for the benefit of the Purchaser after a qualitative and quantitative verification of the returned goods.
In case of a defect or non-compliance of the delivered goods, the Purchaser will get a free replacement or refund of the goods.